Hp StorageWorks DAT 72x10 Tape Autoloader Manual de usuario descargar pdf (Pagina 53)

Problem Solution

Tape stuck in drive. 1. Power cycle the autoloader, allow it to c omplete

initialization, which in rare cases can take as

long as 10 minutes, and then retry unloading the

tape using

the autoloader operator control panel.

Allow the tape drive to complete all operations.

This maytakeaslongasten minutesifyou

reset or cycle power on the autoloader while

the cartridge is positioned at the physical end

the media.

Make sure that the backup software is not

reserving the slot or preventing the tape drive

from ejecting the car tridge. The backup software

needs to cancel the reservation and any hold it

has on the tape drive. Temporarily disconnecting

the autoloader from the host server and power

cycling eliminates the host and its soft ware as

aproblem source.

Contact your service representative.

Tape st

uck in storage slot.

See

“Remov

ing

stuck cartridges from slots” on page 56.

Media

Cleaning or data cartridge incompatible with drive. Make sure you are using data and cleaning

cartridges that are compatible with the

drive and model of your autoloader (see

“Backward read compatibility”onpage 32). The

autoloader automatically unloads incompatible

cartridges, the Media Attention LED ﬂashes, and an

exclamation point (!) displays in the inventory display

for the indicated slot number. You will need to export

the media in order to clear the state. Media that is

damaged or put in a very dirty drive may also be

marked as incompatible.

Cannot write to or read from tape.

• Make sure that the cartridge is write enabled

(move the write-protect switch to the enabled

position).

•

Make sure you have the appropriate data

cartridge for your autoloader model. HP

recommends DAT 72 cartridges for DAT 72X10

autoloaders.

•

Make sure that the cartridge has not been exposed

harsh environmental or electrical conditions

and

is not physically damaged in any way.

•

Many backup applications do not read or write

cartridges that were created using a different

backup application. In this case, you may have to

perform an erase, format, or label operation on

the cartridge.

•

Make sure you understand any data protection

overwrite protection schemes that your backup

application may be using, which could prevent

you from writing to a given cartridge.

• Clean

the tape drive. See

“Cleaning the tape drive”onpage42.

•

Retrythe operationwithadifferent, known good

cartridge.

Cleaning

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Hp StorageWorks DAT 72x10 Tape Autoloader Manual de usuario Pagina 53

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