HP MFP Digital Sending Software 5.0 Manual de usuario descargar pdf (Pagina 117)

DSS error messages

Select the Notify administrator of critical error check box on the General tab of the Configuration

Utility to receive e‑mail messages when critical errors occur. The subject line of these e‑mail

messages reads: Digital Sending Software – Critical Error Notification. The e‑mail message body

reads as follows: "The Digital Sending Software server [server TCP/IP] incurred a critical error [error

message]. This error might require administrative action."

This section lists some of the critical-error messages that might be sent.

Table 4-2 Critical error messages

Error Message Suggested Actions

Insufficient disk space to allow job Check available disk space on the DSS server. In some

high-usage environments where numerous devices are

configured in DSS, several gigabytes of free disk space

might be required during peak usage periods.

A notification message was not printed on the [device TCP/

IP] printer

Verify that DSS can communicate with the device that is

indicated in the message.

Address Book checking terminated with a severe corruption

indication

Call HP Support or an authorized service provider. The

Address Book might need to be rebuilt.

The SMTP server didn't accept the e‑mail message because

it was too big

Reduce the e‑mail size limit in DSS to a number less than

the limit that is configured at the SMTP server.

A disk file was not downloaded to the [device IP] printer Remove the device (indicated by the TCP/IP address) and

add the device back again to DSS.

ENWW DSS error messages 109

1 2 ... 112 113 114 115 116 117 118 119 120 121 122

Sin comentarios

HP MFP Digital Sending Software 5.0 Manual de usuario Pagina 117